Privacy Policy

ClearMind Surveys respects your privacy. This Privacy Policy explains how we collect, use, process, and share information when you access or use the ClearMind Surveys website, platform, services, and earning opportunities (collectively, the "Platform").

By using the Platform, you acknowledge the data practices described in this Privacy Policy. Where applicable law requires consent for a specific type of processing, we will rely on consent or provide appropriate choices as required.

1. Scope of This Privacy Policy

This Privacy Policy applies to information processed by ClearMind Surveys in connection with your use of the Platform.

Surveys, offers, games, tasks, advertisements, and other earning opportunities may be provided by independent third-party providers. Information you provide directly to a third-party provider may be subject to that provider's own privacy policy and data practices.

2. Information We Collect

The information we collect depends on how you use the Platform and the features or Activities you access.

A. Account and Registration Information

When you create or maintain an account, we may collect information such as:

Your name.
Username.
Email address.
Account and login information.
Email verification status.
Referral information, where applicable.
Other information you provide through your account or profile.

B. Profile and Eligibility Information

We may collect profile information that you choose or are required to provide through available Platform features, such as:

Date of birth.
Gender.
Country or geographic eligibility information.
Other profile or demographic information used to operate the Platform or match users with relevant Activities.

Third-party survey or Activity providers may request additional demographic or eligibility information directly from you.

C. Technical, Device, and Network Information

When you access or use the Platform, we may automatically collect or process technical information including:

IP address.
IP address associated with account registration.
IP addresses associated with account access or login activity.
Browser and device information derived from your browser's User-Agent or similar technical information.
Country or approximate geographic information derived from an IP address.
Session and security information.
Technical request and error information.
Network, proxy, or VPN-related risk signals used for security and fraud prevention.

ClearMind Surveys does not currently use the Platform to collect precise GPS coordinates or biometric identifiers as part of its standard website account process.

D. Activity, Offer, and Reward Information

When you participate in surveys, offers, games, tasks, or other earning Activities, we may collect or receive information such as:

Activity or offer identifiers.
Campaign or Activity names.
Participation and completion records.
Eligibility or validation results.
Conversion and tracking information.
Reward amounts and Coins credited.
Reward adjustments or reversals.
Country or IP-related Activity information.
Postback, callback, or transaction information received from Third-Party Providers.

For Activities hosted by a Third-Party Provider, information you enter within the third party's survey, website, game, or other service may be collected directly by that provider.

ClearMind Surveys may receive limited information from the provider concerning your participation, eligibility, completion, tracking, validation, reward, or transaction status.

E. Withdrawal and Reward Redemption Information

When you request a withdrawal or redeem a reward, we may collect and process:

The selected withdrawal or reward method.
Payment addresses, wallet addresses, account identifiers, email addresses, or other payment details you provide for the selected method.
The number of Coins or reward amount associated with the request.
Withdrawal status and processing history.
IP address associated with the withdrawal request.
Country information derived from the IP address.
Information used to review the request for fraud, abuse, or account security concerns.

F. Support and Communications

When you contact us or use available support features, we may collect:

Your name.
Email address.
Account information.
The content of your message.
Support history.
Images, documents, or other attachments that you choose to submit.

G. Analytics and Usage Information

We may use analytics services, including Google Analytics, to understand how the Platform is accessed and used and to evaluate performance.

Depending on the analytics service, configuration, and applicable consent settings, analytics information may include:

Pages or sections visited.
General interaction and usage information.
Browser and device information.
Session information.
Cookies or similar identifiers used for analytics purposes.

3. How We Use Information

We may use the information described above to:

Create, authenticate, and manage user accounts.
Verify email addresses and maintain account security.
Operate and provide the Platform.
Display or match users with surveys, offers, games, tasks, and other Activities.
Track, validate, and record Activity participation and completion.
Credit, adjust, withhold, cancel, or reverse Coins and rewards where appropriate.
Process and review withdrawal requests.
Communicate with you regarding your account, verification, rewards, withdrawals, security, support, or changes to the Platform.
Detect and investigate fraud, abuse, multiple accounts, manipulation, and violations of our Terms of Service.
Review IP, country, browser, device, session, network, and account consistency signals for security and fraud-prevention purposes.
Prevent duplicate rewards, invalid transactions, and unauthorized use of the Platform.
Diagnose technical problems and improve the reliability and performance of the Platform.
Analyze Platform usage and improve features and user experience.
Comply with legal obligations and respond to lawful requests.
Protect the rights, security, and integrity of ClearMind Surveys, our users, and Third-Party Providers.

4. Surveys, Offers, and Third-Party Activities

Many Activities available through ClearMind Surveys may be provided, hosted, tracked, or validated by independent Third-Party Providers, including survey providers, offerwall providers, advertisers, game providers, and research companies.

To make an Activity available or validate participation, we may provide a Third-Party Provider with limited information such as:

A user or account identifier.
Country or geographic eligibility information.
IP or technical information where required for Activity delivery, tracking, or fraud prevention.
Profile or demographic information where relevant to survey or Activity eligibility.
Tracking or transaction information necessary to associate an Activity with your account.

The specific information processed may vary depending on the Third-Party Provider and the Activity.

When you provide information directly on a Third-Party Provider's website, survey, game, or service, that provider may collect and process the information independently. You should review the privacy policy and terms presented by the applicable provider.

5. Fraud Prevention and Security Reviews

We may process account, IP, country, browser, device, session, network, Activity, reward, and withdrawal information to protect the Platform from fraud and abuse.

This may include:

Comparing account registration and access information.
Reviewing changes in IP address or country information.
Using network reputation, proxy, or VPN detection services.
Reviewing Activity and reward consistency.
Detecting duplicate or suspicious transactions.
Reviewing withdrawal information and repeated payment identifiers.
Investigating suspected multiple-account activity.
Reviewing information received from Third-Party Providers regarding invalid or suspicious Activity participation.

Information reviewed for fraud prevention may be used to delay or review rewards or withdrawals, restrict account features, investigate suspected abuse, or enforce our Terms of Service.

6. Cookies, Local Storage, and Similar Technologies

We may use cookies, browser storage, and similar technologies to operate the Platform, maintain sessions, support security features, remember preferences, and understand Platform usage.

Local Storage may be used to remember interface and display preferences, such as theme or layout settings.

Analytics services may also use cookies or similar identifiers to measure usage and distinguish browsing sessions or users.

You may be able to control or delete cookies and browser storage through your browser settings. Blocking certain technologies may affect the functionality of parts of the Platform.

Where consent for non-essential cookies or similar technologies is required by applicable law, we may provide consent or preference controls.

We may share or disclose information with the following categories of recipients where necessary:

Survey and Activity Providers: to provide, match, track, validate, or reward participation in Activities.
Payment and Reward Providers: to process or support withdrawals and reward delivery.
Fraud Prevention and Security Providers: to evaluate network, account, transaction, or security risk.
IP Geolocation and Network Reputation Providers: to determine approximate country information or identify suspicious network characteristics.
Hosting and Technical Service Providers: to operate, maintain, secure, or support the Platform.
Analytics Providers: to measure usage and Platform performance.
Professional Advisers: where reasonably necessary for legal, accounting, security, or business purposes.
Legal or Government Authorities: where disclosure is required by law, legal process, or a valid governmental request.

We may also disclose information where reasonably necessary to investigate fraud, protect the Platform, enforce our Terms of Service, protect users or Third-Party Providers, or respond to security incidents.

ClearMind Surveys does not sell personal information for monetary compensation.

We may disclose information to service providers and Third-Party Providers for the purposes described in this Privacy Policy, including Activity delivery, tracking, analytics, security, fraud prevention, and reward processing.

Depending on the applicable law and the nature or configuration of a particular technology or service, certain disclosures may be legally classified as "sharing" or a "sale." Where applicable law provides an opt-out or other privacy right, we will process valid requests in accordance with applicable requirements.

9. Legal Bases for Processing Where Applicable

Where applicable data protection law requires a legal basis for processing personal information, we may rely on one or more of the following:

Performance of a contract: where processing is necessary to provide the Platform, manage your account, track rewards, or process withdrawals.
Legitimate interests: where necessary to operate and improve the Platform, prevent fraud, protect security, investigate abuse, and protect ClearMind Surveys or Third-Party Providers, provided those interests are not overridden by applicable individual rights.
Consent: where consent is required for a particular processing activity or technology.
Legal obligations: where processing is necessary to comply with applicable law or a lawful request.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

Account information may be retained while your account remains active.

Activity, reward, withdrawal, transaction, security, and fraud-prevention records may be retained for a longer period where reasonably necessary to:

Process or verify rewards and withdrawals.
Investigate fraud or abuse.
Prevent duplicate accounts or transactions.
Resolve disputes.
Maintain accounting or business records.
Comply with legal obligations.
Enforce our Terms of Service.

When information is no longer reasonably needed, we may delete, anonymize, or otherwise securely dispose of it, subject to applicable legal and operational requirements.

11. Data Security

We use reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, network, transmission method, or data storage system can be guaranteed to be completely secure.

You are responsible for maintaining the confidentiality of your account credentials and for notifying us if you believe your account has been accessed without authorization.

12. Your Privacy Rights

Depending on where you live and the laws that apply to you, you may have rights concerning your personal information, including the right to:

Request access to personal information we maintain about you.
Request correction of inaccurate personal information.
Request deletion of personal information, subject to applicable exceptions.
Request a copy of certain personal information in a portable format.
Object to or request restriction of certain processing where applicable.
Withdraw consent where processing is based on consent.
Exercise applicable opt-out rights.

To submit a privacy request, contact us at:

support@clearmindsurveys.com

We may request information reasonably necessary to verify your identity and protect your account before processing a request.

Certain information may be retained where necessary for legal obligations, transaction records, security, fraud prevention, dispute resolution, or enforcement of our Terms of Service.

13. Children's Privacy and Age Requirements

The Platform is not intended for individuals who do not meet the minimum age or legal eligibility requirements applicable to them.

Some surveys, offers, or other Activities may have additional age requirements imposed by a Third-Party Provider.

If we become aware that an account does not meet applicable minimum age or eligibility requirements, we may restrict or close the account and take appropriate action regarding associated information.

14. International Data Processing

ClearMind Surveys, its hosting providers, service providers, and Third-Party Providers may process information in countries other than the country where you live.

Data protection laws may differ between jurisdictions. Where required by applicable law, appropriate safeguards may be used for international transfers of personal information.

15. External Links and Third-Party Services

The Platform may contain links to websites, surveys, games, offers, or services operated by third parties.

ClearMind Surveys is not responsible for the privacy practices of independent third-party websites or services. You should review their applicable privacy policies before providing information directly to them.

16. Business Transfers

If ClearMind Surveys or all or part of its business or assets is involved in a merger, acquisition, restructuring, financing, or transfer of business assets, information may be disclosed or transferred as part of that transaction, subject to applicable law.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to the Platform, our data practices, Third-Party Provider relationships, security measures, technologies, or applicable requirements.

The updated Privacy Policy will be posted on the Platform with a revised "Last Updated" date.

Where appropriate, material changes may also be communicated through the Platform or by email.

18. Contact Us

If you have questions, concerns, or privacy requests regarding this Privacy Policy or ClearMind Surveys, please contact us at: